Need Help! Urgent

I’m crypto noob and I’m currently selling products and my payment gateway is hoodpay and I’m using exodus wallet. I used ltc xpub key on hoodpay and didn’t knew exodus use legacy address. But I selected native segwit wallet with xpub key on hoodpay and customer bought product from my shop and transition was successful but I never received the funds. I contacted the support but I never received reply, so I need help on this, if there’s a way to recover the funds please let me know in the comments below.

anybody help me

how i support me

You have an online shop correct? How did you implement exodus into the shop? Or do you receive your fund in the exodus wallet?