I have a LTC wallet at ltc-coin.info website and I received some coins there.
I made a request to send the received coins to another LTC wallet. In the website’s transactions area, it says that the transaction was processed and I have no funds there, but when I look at the blockcypher for the same address, the coins are there and have not been sent.
I opened a ticket on this website, I emailed them, I tried to call them… I received no answer.
I have exactly the same problem! I also received some LTC on my wallet at ltc-coin.info and tried to forward them to another wallet. I also received the message that the LTC were send from my wallet, but according to the blockcypher, the balance of my wallet is unchanged!
Can anybody please help here? I am absolutely willing to offer a reward if necessary!!
It says on the ltc-coin.info website that with the security phrase you can regain access to your coins if their services are down. How can you do that?
I have the security phrase setup and saved.
What can I do with it?
Or how can I get the private key for my wallet on this website?
Have you been able to get in contact with them already? I have the same problem for about 2 weeks now the coins are out of my wallet and proccessed but never reached the destinated wallet…
Yeah… I got in touch with mr. Roumen Jacques at the phone no +31 651 45 08 82 via SMS and he said he is not the owner of this website, and that the real owner is misusing his contact info. Then I got in touch with the domain registrant of this website, Open Provider from Nederlands, and asked for the real owner’s info and they say that they cannot do that, but they will pass on the request to the real owner. Also, i found this email addres attached to this domain: nepehelex@p33.org if that can help in any way.