Empty wallet in my iphone

HI Technical Support, I lost my phone but I have my recover phrase, when i recovered it the balance is zero, no transactions. Please your help

What’s the name of the application you were using?

Loaf wallet

This sounds weird… You passphrase should be enough to recover the coins like you did.

Do you have the addresses where the coins should be at? Maybe you can find them in the exchange where you sent them to your loafwallet or something?

With them you could check to make sure they are still there according to the blockchain.

Yes I ckecked it! According to the blockchain they are still there!